(Faculty) How do I connect to my Course Work server from a Windows computer?
Windows
Windows users must use a unique program to
Help Desk
Welcome to the Help Desk's Knowledge Base. Check out our list of Frequently Asked Questions for some common answers, or browse the whole Knowledge Base using the sidebar menu or the search bar above. If you can't find what you're looking for, submit a request to contact the Help Desk directly.
3rd Party MCAD Login
Your MCAD username defaults to the email address entered by the student when they completed the online FERPA form, required to create your user account for the purpose of accessing their onl
Format Recommendations for Archiving Work
*These recommendations are for the standardization of format only! They do not outline specific steps for achieving that format within the MCAD digital environment.
Table of Contents
File Naming Standards
How do I report a problem to MCAD Computer Support?
The preferred way of reporting a problem is to send an email with a thorough description of the issue to computer_support@mcad.edu.
NOTE: Please be sure to include your full name in the event we need to contact you for additional details.
How Do I Set My Apple Laptop to Print to the MCAD Public Printers?
(If you received your computer from MCAD or recently had it re-imaged by the Help Desk, all MCAD public printers should already be set up.)
MCAD Recycling Policy
MCAD ITS upgrades school-owned workstations and laptops on a 3-4 year replacement cycle depending on academic and administrative work responsibilities. We do NOT automatically resell used computers back to staff and faculty.
KB Footer
Can't find what you need? Let us know how we can help!